AI automation Berlin

Smart solutions
for your business

AI automation takes over the tasks in your operations that cost time and get nobody anywhere. We build AI solutions that fit your workflows and take real load off the business.

Our clients

Our clients: J3L, Fair Kiez, HTW Berlin, Neo Fashion, SIB, EUV, Zahnkultur, Lexus, Neustadt, Opel, Universal, Zalando, BTB, Lottili, Mayaciel, E-Solaris, Frau Kruner, Spitzke

60%
Time saved in
customer service & bookingHotel
50%
Time saved in
content creationAd agency
60%
Faster
response timesCustomer support
30%
Cost savings in
staffMedical practice

Process automation

We automate recurring tasks in your business processes using machine learning and AI. That cuts manual work and shortens turnaround times. Each automation is built around how you actually work, not around a standard model.

  • Automated data capture
  • Workflow optimization
  • Document processing
  • Smart forms
  • Rule-based automation
  • RPA (robotic process automation)
  • AI-driven process optimization
  • and much more

Chatbots & assistants

AI chatbots and virtual assistants take over part of your customer communication and internal support. They understand natural language, learn from every conversation and answer around the clock. Your team gets the routine enquiries off its desk.

  • Customer service chatbots
  • Internal support assistants
  • Multi-platform integration
  • NLP (natural language processing)
  • Industry-specific solutions
  • Multilingual assistants
  • Learning systems
  • and much more

AI integration

We integrate AI into your existing systems and workflows: machine learning models as well as large language models (LLMs). We build on the infrastructure you already have rather than replacing it.

  • API connections
  • LLM integration (GPT, etc.)
  • AI microservices
  • Data integration
  • Legacy system connectivity
  • AI as a service
  • Cloud-based solutions
  • and much more

AI consulting

As a leading agency for AI automation, our approach goes far beyond simply implementing technology. We believe successful AI projects must begin with in-depth strategic consulting. Our experienced team of AI specialists works closely with you to understand your company, your specific challenges and your goals.

Strategic analysis:

We review your existing processes, data structures and business goals and look for the places where automation pays off most. Some of it shows up immediately in saved working hours, some only over several years.

Potential analysis:

Not every business process is equally suited to AI automation. In the potential analysis we assess the economics, technical feasibility and expected ROI of each option. That lets us tell you which processes to tackle first and which are better left manual for now.

The analysis produces an AI strategy with a clear order: what comes first, what builds on it. Alongside the technology it covers the organisational changes that come with it. As part of our IT consulting we review your existing infrastructure and plan the move to AI-supported processes so that day-to-day operations keep running.

With IVIS MEDIA as your strategic partner for AI consulting, you navigate the complex world of artificial intelligence with confidence. We help you choose the right technologies and integrate them into your strategy. Contact us to learn how our AI consulting can change the way your company works.

AI development

We build AI systems that fit your processes instead of bending finished products into shape. What matters to us is less which model is making headlines and more whether the solution works in your people's daily routine and pays for itself.

Machine learning and deep learning

We use advanced machine learning and deep learning algorithms to build systems that learn from data, recognise patterns and make intelligent decisions. That ranges from classification and regression to complex neural networks for image processing and speech recognition.

Natural language processing (NLP): we build systems that understand, process and generate natural language. That is what makes chatbots, automated summaries and sentiment analysis possible.

Integrating large language models (LLMs)

We integrate large language models (LLMs) such as GPT, BERT and other transformer-based models. Through prompt engineering, fine-tuning and RAG (retrieval-augmented generation) we teach these models your domain knowledge, so they work with your data and your terminology rather than with general world knowledge.

AI automation platforms

Our developers build AI automation platforms that fit your processes. They bring the individual AI components together behind one interface where you can run, monitor and adjust your automation flows. We build for scalability so the platform can grow with your business.

In AI development, our engineering, data and design people work on the same project, so the systems end up fitting your processes. Learn more about our web development and how we combine technical excellence with intelligent automation.

Data & analytics

No AI project works without clean data. So we take care of the data foundation your automation runs on: capture, preparation and analysis. The aim is to get insight out of the data you already have, insight that supports your decisions and makes automated processes possible in the first place.

Data preparation and management

Before models can be trained, data has to be prepared. We handle capture, cleansing and structuring. Our experts find and fix missing values, outliers and inconsistencies to build datasets that are actually suitable for training, plus the data management systems that keep them up to date.

Visualisation and dashboards

Complex data only becomes useful once you can read it quickly. We build dashboards that show the key figures at a glance. Your teams can track trends and answer their own questions without needing technical skills. The views update in real time.

With IVIS MEDIA as your data and analytics partner you get advanced technical solutions and strategic guidance to maximise the value of your data. Read our article How to use AI effectively in your business to learn how companies successfully implement data-driven AI strategies.

Care & support

An AI project is not finished at go-live. Models lose accuracy, data sources change, requirements grow. So we keep looking after your AI systems after the rollout.

Continuous monitoring and optimisation

AI systems need monitoring, otherwise a falling hit rate only becomes obvious when customers complain. We set up monitoring that tracks model performance continuously, review the key metrics regularly and correct drift before it shows up in daily business.

Model updates and retraining

Models go stale as soon as your data or your market shifts. Regular updates and retraining keep your AI systems on current data, so results stay accurate as the business develops.

Technical support and troubleshooting

Our support team resolves technical issues quickly and keeps downtime short. Depending on what you need, that ranges from scheduled maintenance to 24/7 on-call cover.

With IVIS MEDIA as your long-term partner for AI care and support, you can rely on your solutions to keep generating value. Our proactive approach protects your investment. As part of our software consulting we also support the evolution and scaling of your entire digital infrastructure.

Training & knowledge transfer

An AI solution only gets used if the people understand it. So we train your team on the systems actually running in your organisation, not on general AI theory.

Training on your systems

We develop training for the AI solutions deployed in your organisation. The content follows role and prior knowledge: an introduction for everyday users, technical sessions for the people who will maintain the systems later.

Hands-on workshops

Learning by doing usually works best. In our workshops your team works directly with the AI systems and practises real scenarios, which builds confidence faster than any manual.

Documentation and knowledge resources

We produce clear documentation your team can rely on: manuals, process guides, FAQs and best practices that support ongoing learning and serve as a reference for future use cases.

In the end your team should be able to work with the new systems without us. Contact us for a free consultation about your AI project.

AI automation in four steps

From idea to intelligent automation! Successful AI automation needs a structured approach. At IVIS MEDIA our four-stage process ensures your AI projects are technically sound and aligned with business goals. We cover analysis, design, implementation, and continuous optimisation to maximise ROI and deliver lasting results. Join us and see how we turn your vision into reality with expertise, modern tools, and proven methods.

What sets our AI automation apart

In a dynamic business environment, intelligent automation is a competitive advantage. Our AI automation services combine factors that deliver immediate impact and long-term value.

Solutions built around your processes

Standard software covers standard processes. Your workflows have usually grown over years and carry quirks no off-the-shelf product knows about. So we build AI systems around your processes, data sources and goals. Where they start depends on the analysis: sometimes routine work, sometimes decisions that currently take long approval loops.

Industry experience

We draw on work across finance, healthcare, e-commerce and manufacturing. That means we understand the technology as well as the business problems, regulatory requirements and market logic you are dealing with.

Current technology

We work with LLMs, machine learning, deep learning and NLP. Choosing between them is a trade-off: newer approaches can do more, older ones are proven and run stably. For production use what counts is that a system works reliably and copes with growing load.

Data-driven delivery

Good automation stands or falls with data quality. We prepare, analyse and integrate your data so models train on usable inputs. That includes firm rules for quality, security and integrity, from first capture through to ongoing processing. The effort pays off in more accurate predictions.

Sustainable integration

An AI solution is of little use if it runs alongside your existing systems. So we plan the integration early, with an eye on technical compatibility and on whether people will actually adopt the new system. Rollout happens in steps, with training and support. Technically implemented is quick; embedded in daily work takes considerably longer.

Measurable results

We define KPIs up front and track them after go-live, which shows the ROI and points to the next improvement.

Taken together, this is automation that cuts cost and frees your people from routine. If you want to know what is realistic in your organisation, get in touch.

Frequently asked questions about AI automation

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References

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